Deposit still not credited?

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Have you ever experienced a pending deposit when you wanted to play at stake? All cryptocurrency transactions must be confirmed on the blockchain before credited to your balance. This is a completely automatic process and therefore there is no way to speed this up, as it is determined by the network.

Stake requires a certain number of confirmations on the network depending on the coin you choose, and this information can be seen via Transactions > Deposits.

The time this process takes is fully dependent on the state of the network as well as the fee used on the transaction (i.e. setting a higher fee will typically result in faster confirmations). Generally if the network is congested or under heavy demand then you can expect transactions to be slower than usual to confirm.

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If you set your fee too low, your transaction can expire and your funds may be refunded back to the address/wallet you sent them from after a period of time. This is a rare case and not something we can control.

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